DELETE YOUR ACCOUNT.

How to delete your Nomos Metronome account and the data stored with it.

In the app

Open the menu → Account → Delete account and confirm. Your account and everything stored with it on our server are deleted at once.

Without the app

Send an email from the address of your account to nomosmetronome@gmail.com with the subject “Delete my Nomos Metronome account”. We delete the account within 30 days and confirm by email. If you signed in with Apple and hid your email, write from any address and tell us so; we will ask you to confirm from the app.

What is deleted

• Deleted: your account (email address, name, account ID) and all data synced to it — presets, setlists, folders, practice log, goals and settings, and the record of items unlocked in the app; your purchase records at RevenueCat; and, if you signed in with Apple, the app’s link to your Apple Account (its token is revoked at Apple).
• Kept: data on your own devices until you remove the app; crash reports, which contain no name or email, until they expire after at most 90 days; bug reports you sent us, at most 24 months; records the law requires us to keep, such as tax records of sales.
• Backup copies of the database are overwritten within 30 days.

Subscriptions

Deleting the account does not cancel a subscription. Cancel it in the App Store (Settings → your name → Subscriptions) or in Google Play (Profile → Payments & subscriptions → Subscriptions). Purchases stay with your Apple or Google account and can be restored.